Overview

The Office of the Independent Adjudicator (OIA) has published the report of its Pathway Project. The Project involved consultation with institutions, key stakeholders and individuals and a survey of complainants undertaken by King's College London.

The OIA received 91 submissions from universities, 15 from students' unions and 19 from key stakeholders. The survey of complainants produced 215 completed surveys from a sample of 776 complainants, whose profile was a reasonable match to complainants to the OIA.

The Report identified a number of "quick wins", implementation of which began before the Report was published, recommendations for immediate implementation following OIA Board agreement and report publication and other more substantial changes which should be subject to further consultation with sector users and stakeholders.

To read more, click 'View Briefing'.