Overview

Most cloud computing suppliers require businesses to sign up to a service level agreement (SLA) which contains strict terms of use.

Most cloud providers have the power to suspend the account of an employee breaching the SLA, with account suspension likely to result in the employee having only limited ability to carry out their role – or in some cases, leading the cloud provider to shut down the cloud services it provides to the entire business, with potentially catastrophic consequences for the employer in terms of business continuity, expense and an inability to honour contracts.

This practical speed-briefing from Shoosmiths tackles the problem head on, weighing the disaster recovery plans you should have in place to ensure your business can still function in the event of a cloud service shutdown; and offering advice on which employees should have access to the cloud services and what level of access they should be have.