The drive for increased efficiency and measurable performance has turned the spotlight on general counsel and asked the question 'what is the value of the legal team?'. One solution is Legal Key Performance Indictors. These, however, are a minefield for GCs who don't know where to start in setting the right KPIs for their legal teams.
When team performance is closely measured, it is understandable that tasks not being measured fall by the wayside. GCs have often found that good results in the KPIs they have set still produce underperforming legal teams where basic tasks are not being completed. Without setting hundreds of KPIs, how do GCs ensure that basic tasks are completed, and yet teams are stretched and measured against improved performance?
In this briefing, Eversheds Consulting present some top tips for GCs who are looking to introduce KPI and performance measurement into their legal team.
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