Recent years have seen a dramatic increase in the use of cloud computing services, with the most common form of service provided being 'Software as a Service'. The attraction to SaaS typically stems from the reduction in IT spend, as the customer does not need to make significant capital investments in procuring and maintaining physical servers and storage units, since the software and associated data are centrally hosted by the SaaS provider and delivered to the customer via the internet.
Earlier this year, the European Commission published its opinion 05/2012 on Cloud Computing. Among other things, it said one of the key risks to customers of cloud computing services is the lack of transparency in the outsourcing supply chain, which features multiple data processors and subcontractors.
In this briefing, Shoosmiths offers a detailed analysis of the SaaS supply chain and provides practical steps on how to minimise the risks associated with sub-contracting in a SaaS environment.
To read on, click 'View Briefing'.